Enrollment Advisor t

Student Recruitment & Enrollment

• Respond promptly to prospective student inquiries received through marketing campaigns, employer partnerships, webinars, referrals, and other recruitment initiatives
• Conduct proactive follow-up with prospective students throughout the enrollment process
• Provide accurate information regarding academic programs, admission requirements, tuition, scholarships, start dates, and enrollment procedures
• Conduct individual consultations to understand prospective students’ educational and career objectives
• Guide prospective students through the application process and assist in preparing required documentation
• Maintain consistent communication with applicants to maximize application completion and enrollment conversion

Lead & Pipeline Management

• Manage an assigned portfolio of prospective students from inquiry through enrollment
• Maintain accurate records within Catalyst GEM’s CRM and enrollment management systems
• Monitor pipeline activity and prioritize follow-up to maximize conversion
• Coordinate with Admissions Operations to ensure complete and accurate application submissions
• Maintain established service standards for response times and applicant communications

Employer & Community Engagement

• Participate in virtual and in-person recruitment events, employer presentations, education fairs, webinars, and information sessions
• Support employer partnerships by providing educational consultations to employees and prospective students
• Represent Catalyst GEM and its university partners professionally at community and recruitment events
• Assist in strengthening relationships with employers, referral partners, and community organizations

Client & Operational Support

• Collaborate with university admissions teams and Catalyst GEM Operations to facilitate efficient application processing
• Escalate applicant issues where appropriate and support timely resolution
• Provide market feedback and prospective student insights to support recruitment strategies
• Support implementation of enrollment campaigns and recruitment initiatives across the client portfolio