Business Development Officer

KEY RESPONSIBILITIES

Prospecting & Lead Generation

• Research, identify, and qualify prospective clients locally and internationally — companies hiring in Jamaica, expanding into the Caribbean, or seeking offshore/nearshore talent.
• Execute high-volume, multi-channel outbound campaigns: cold calls, personalized cold email sequences, and LinkedIn Sales Navigator outreach.
• Build and maintain targeted prospect lists using research, sales intelligence tools, and automation platforms.
• Leverage sales automation (e.g., Saleshandy, Apollo.io, Instantly.ai, or similar) to scale outreach without sacrificing personalization, continuously testing and refining sequences for reply and conversion rates.

Sales Execution & Pipeline Management

• Own the full sales cycle from first touch to signed agreement: discovery calls, needs analysis, service presentations, proposal development, negotiation, and close.
• Pitch and articulate the commercial case for both Recruiting Services (contingency and retained search) and EOR Solutions (compliant employment, payroll, and HR administration in Jamaica) to decision-makers ranging from startup founders to international HR directors.
• Maintain a rigorously clean and current pipeline in the CRM (e.g., Recruit CRM), with accurate staging, next actions, close dates, and value forecasting — complete command of your pipeline is a core expectation, not an aspiration.
• Consistently meet or exceed monthly and quarterly targets for outreach activity, qualified meetings booked, proposals sent, and revenue generated.
• Prepare and deliver polished proposals, service agreements, and pricing presentations in collaboration with the CEO.

Relationship & Market Development

• Convert closed clients into long-term accounts, identifying cross-sell opportunities between recruiting mandates and EOR engagements.
• Represent TalentBox at networking events, business forums, and virtual industry gatherings.
• Feed market intelligence — competitor positioning, pricing signals, demand trends — back to management to sharpen the company’s go-to-market approach.

KEY PERFORMANCE INDICATORS

• Outbound activity volume: calls made, emails sent, LinkedIn touches, and connection-to-conversation rates.
• Qualified discovery meetings booked per week/month.
• Proposals issued and proposal-to-close conversion rate.
• New recruiting mandates and EOR contracts signed (count and revenue value).
• Pipeline coverage, accuracy, and velocity (time from first touch to close).
• Revenue closed against monthly and quarterly targets.