HR Operations Coordinator

HR Operations Coordinator

Urgent

21 seconds ago

About TalentBox Caribbean

TalentBox Caribbean is a leading provider of Human Resources, Payroll, Recruiting, and Employer of Record (EOR) solutions across the Caribbean region. We partner with organizations of all sizes to deliver tailored workforce solutions that are compliant, efficient, and people-first. Our remote-first team is driven by a passion for excellence and a commitment to transforming the way Caribbean businesses manage their people.

Role Summary

We are seeking a resourceful and highly organized Operations Coordinator to join our growing team on a part-time freelance basis. This is a remote role that sits at the heart of our operations, providing critical support across recruitment, payroll, HR administration, client services, and billing. The successful candidate will be a self-starter who thrives in a fast-moving environment and can manage multiple priorities with confidence and precision.

Job Title: HR Operations Coordinator

  • Employment Type: Part-Time Freelancer (Remote)
  • Schedule: Approx. 3 days per week / 8 hours per day
  • Flexibility: Days may increase or decrease based on company demands
  • Location: Remote — Caribbean Region
  • Department: Operations
  • Reports To: Operations Manager / Senior Management
  • Industry: HR, Payroll, Recruiting & Employer of Record (EOR) Solutions

01. Recruitment Support

  • Coordinate end-to-end recruitment processes including job posting, candidate screening, and interview scheduling
  • Maintain talent pipelines and candidate databases
  • Manage applicant tracking using ATS Recruit CRM
  • Prepare offer letters and recruitment documentation
  • Liaise with hiring managers to understand staffing needs and role requirements

02. Payroll Administration

  • Assist with payroll processing and validation using HR Ladder
  • Maintain payroll records and audit trails
  • Ensure accurate timesheet collection and approval tracking
  • Coordinate with finance on payroll disbursements and reconciliations
  • Support statutory deduction calculations and compliance

03. Onboarding & Offboarding

  • Facilitate seamless onboarding for new employees and contractors
  • Manage structured offboarding including exit interviews and asset recovery
  • Prepare and distribute new hire documentation and welcome kits
  • Maintain accurate employee records throughout the employment lifecycle
  • Coordinate system access, equipment, and workspace setup

04. Employee Training & Development

  • Coordinate training schedules, sessions, and learning materials
  • Liaise with facilitators and external training providers
  • Track completion of mandatory and developmental training programs
  • Maintain training records and generate reports for management
  • Support the identification of skills gaps and training needs

05. Employee Engagement, Office & Facilities

  • Support planning and execution of employee engagement initiatives
  • Serve as first point of contact for facilities-related queries
  • Coordinate team events, recognition programs, and wellness activities
  • Monitor and maintain virtual and physical workspace standards
  • Manage remote office logistics, supplies, and vendor relationships

06. Client Engagement & Management

  • Build and maintain strong relationships with client accounts
  • Coordinate service delivery timelines and ensure SLA compliance
  • Serve as a key point of contact for client queries and escalations
  • Support client onboarding and ensure smooth service transitions
  • Prepare client status updates, reports, and presentations

07. Client Billing

  • Prepare and issue accurate client invoices in a timely manner
  • Respond to client billing enquiries and resolve discrepancies
  • Track billing cycles, outstanding payments, and reconciliations
  • Minimum 2 years’ experience in HR, operations, or administrative coordination role
  • Demonstrated experience supporting payroll processing and compliance
  • Strong knowledge of recruitment and talent acquisition processes
  • Excellent written and verbal communication skills
  • High proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Strong organizational skills with the ability to manage multiple priorities
  • Ability to work independently and meet deadlines in a remote environment
  • Discretion and confidentiality in handling sensitive employee and client data
  • Reliable high-speed internet connection and dedicated remote workspace

Soft Skills:

  • Communication: Articulates ideas clearly and professionally in all formats
  • Organization: Manages competing priorities and deadlines without losing detail
  • Client Focus: Delivers a high-quality service experience to every client
  • Initiative: Proactively identifies problems and proposes solutions
  • Confidentiality: Handles sensitive information with the utmost discretion
  • Adaptability: Thrives in a dynamic, fast-paced remote environment
  • Collaboration: Partners effectively across functions and time zones
  • Tech Savviness: Quickly adopts new platforms and digital tools
  • Flexible Remote Work: Work from home — no commute, no fixed office
  • Dynamic Portfolio: Exposure to HR, Payroll, EOR, Recruiting, and Client Services simultaneously
  • Growth Opportunity: Potential to expand hours and responsibilities as the business grows
  • Caribbean Focus: Be part of a forward-thinking regional HR solutions provider
  • Professional Development: Gain hands-on experience with leading HR technology platforms

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